FAQ's

  1. Is my privacy protected when ordering from your online sex store?

    • Absolutely. We prioritize your privacy and ensure that all orders are packaged discreetly, with no indication of the contents visible on the packaging.

  2. How long will it take for my order to arrive?

    • Delivery times may vary depending on your location and the shipping method selected. Typically, orders within the UK are delivered within 2-3 business days with Royal Mail Second Class Postage - which is included free for orders over £50.

  3. Do you offer international shipping?

    • Yes, we do offer international shipping to select countries. Please check our shipping information page for a list of countries we currently ship to.

  4. What payment methods do you accept?

    • We accept a variety of payment methods, including credit/debit cards, Klarna and other secure online payment options.

  5. Are the products sold on your site safe to use?

    • Yes, all products sold on our site meet strict quality and safety standards. We only source products from reputable manufacturers to ensure your safety and satisfaction.

  6. Do you offer discreet billing on credit card statements?

    • Yes, your privacy is important to us. Your credit card statement will show a discreet billing descriptor, ensuring complete confidentiality.

  7. What if I'm not satisfied with my purchase?

    • We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact our customer service team, and we'll do our best to resolve the issue.

  8. Are sex toys only for solo use, or can they be used with a partner?

    • Sex toys can enhance both solo and partnered sexual experiences. Many of our products are designed for couples' use and can add excitement and pleasure to your intimate moments together.

  9. How do I clean and maintain my sex toys?

    • Proper cleaning and maintenance are essential for prolonging the lifespan of your sex toys and ensuring hygienic use. We recommend using a toy cleaner or mild soap and warm water to clean your toys after each use.

  10. Are lubricants safe to use with all sex toys?

    • While most lubricants are safe to use with sex toys, it's essential to check the compatibility of the lubricant with your specific toy material. Silicone-based lubricants, for example, may not be suitable for silicone toys.

  11. Do you offer any educational resources or advice on sexual health and wellness?

    • Yes, we believe in promoting sexual health and wellness. Our blog features a range of articles and guides on topics such as sexual health, pleasure, and relationship advice.

  12. Is your customer service team available to assist me with any questions or concerns?

    • Absolutely. Our friendly and knowledgeable customer service team is available to assist you with any questions or concerns you may have. You can reach out to us via email, phone, or live chat during business hours.

Feel free to reach out if you have any further questions or need assistance!